Overview:
Dialogic PowerVille Cloud Centrex (CC) is a carrier-grade solution hosted in a cloud environment enabling Telecom Service Providers / Network Operators to offer hosted PBX and SIP trunking services to their business customers, while also offering basic and advanced Class 5 services to their residential customers. PowerVille CC is part of the PowerVille Enterprise Services Suite, a suite of services for Network Operators to offer communications services to their subscriber base.
As part of the Dialogic PowerVille Enterprise Services Suite (ESS), a suite of services for network operators to offer communications services to their subscriber base, PowerVille CC can offer features including unified messaging, destination policy control, visual interactive voice response, hosted contact centers, outbound SMS & calling, and more.
Subscriber Control
PowerVille CC business and residential services provide a converged service environment and enhance the traditional telecom architecture by enabling a self-services component to the enterprise and residential subscriber. Through the secured web, PowerVille CC services provide user configuration and control via a web-based portal that enhances basic phone functionality to make services like multi-device ringing, conference calling, call move, and call forwarding easier to manage and new services simpler to deploy. For example, with a simple click on a web page, subscribers can choose to forward calls to their mobile phones or have a call ring on all of their assigned numbers.
Geographic Redundancy and High Availability
To meet the demands of competitive service level agreements, today’s network operators need highly reliable solutions. PowerVille CC and its service delivery platform (SDP) were designed from the ground up, to provide carrier-class availability with commercial reliability in the field. PowerVille CC offers full network element redundancy, allowing for deployment in a geographically redundant configuration.
Capacity and Scalability
Because PowerVille CC runs on commercial off-the-shelf (COTS) hardware and operating system platforms, network operators can readily take advantage of growing industry trends in hardware capacity. The PowerVille CC’s SDP and all of its services scale horizontally, allowing for increased capacity by simply adding additional network elements. For example, for more subscriber capacity, application servers are added to the network; and for more media ports, media servers can be added.
Enabling Network Operators:
With more and more businesses turning to the cloud for their communications needs, Network Operators are in an ideal position to offer Communications-as-a-Service (CaaS) to their business customers (e.g. hosted PBX, SIP trunking, voice mail, automated attendent) while also offering feature-rich Class 5 services to their residential customers, based on their infrastructure and the continually growing reliability, security, and cost-efficiency of cloud-based services.
PowerVille CC’s services include:
- Hosted IP PBX
- SIP Trunking
- Automated Attendant
- Voice Mail
- Class 5 Residential Services
PowerVille CC provides a converged services environment and enhances the traditional telecom architecture by enabling a self-services component to the enterprise and residential subscriber. Through the secured web, PowerVille CC services provide user configuration and control via a standard web-based portal that enhances basic phone functionality to make standard services like multi-device ringing, conference calling, call move, and call forwarding easier to manage and new services simpler to deploy. For example, with a simple click on a web page, the subscriber can choose to forward calls to their mobile phone or have it ring on all of their assigned numbers.
Some of the technological features of PowerVille CC include:
- Support for IMS and IN Networks.
- Multi-tenant solution/tenant reporting.
- Diameter charging interface.
- Real-time dashboards/usage statistics.
- GUI IVR script management.
- Geographic redundancy/high-availability.
- Self-service web portal.
Product Features:
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Hosted IP PBX |
Class 5/Residential Services |
Included in Base Package |
| Adminstrator Web Portal |
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| Attendant Transfer/Third-Party Consultation |
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| Authentication |
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| Basic Call Logs - Logging & CDRs |
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| Blind Call Transfer |
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| Call Forward - Unconditional |
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| Call Forward - On-No-Answer |
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| Call Forward - On Busy |
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| Call Forward - Configurable via User Web Page |
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| Call Hold - Network Based |
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| Call Move - Client Call Control |
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| Call Park |
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| Call Return |
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| Call Tracing - Malicious Call Trace1 |
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| Call Tracing - Customer Initiated Trace1 |
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| Call Waiting (ATA Support Required) |
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| Caller ID - Calling Name Delivery2 |
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| Caller ID - Calling Line ID Delivery Blocking |
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| Caller ID - Calling Line ID Delivery Blocking per Line |
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| Caller ID - External Calling Line ID Delivery |
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| Caller ID - Internal Calling Line ID Delivery |
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| Calling Name Retrieval (ATA Support Required)2 |
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| Calling Party Category |
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| Direct Inward/Outward Dial |
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| Do-Not-Disturb |
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| Extension Dialing |
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| Flash Call Hold - Network Based |
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| Interactive Voice Response (IVR) - Service Scripts User |
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| Interactive Voice Response (IVR) - Voice Announcements |
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| Intercept User |
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| IP Phone |
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| Last Number Redial |
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| NAT Detection and Traversal |
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| Permission - Domestic Only Permission |
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| Permission - On-Net Only |
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| Permission - Preferred Carrier User |
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| Personalized Name Recording |
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| Physical Location3 |
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| Privacy - Connected Line ID Presentation |
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| Privacy - Connected Line ID Restriction |
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| Rejection by Criteria - Reject Anonymous Call |
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| Rejection by Criteria - Selective Call Rejection |
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| Simultaneously Ringing |
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| Speed Dial |
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| Subscriber Web Portal |
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| Third-Party Voice Mail Support |
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| Video Calling |
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1 Available thrid quarter 2016
2 For outside calls dependant on third-party database
3 Requires external database
Documentation:
Download the Dialogic PowerVille CC Datasheet (.PDF)
