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Media and Network Interface Boards

Dialogic offers a varied selection of media, fax, signaling, and switching boards along with related software. Dialogic also supplies ISDN modems.

JCT Media Boards

Dialogic JCT Media Boards and Software Products are a family of robust software and hardware products for the integration of multiple applications into a single platform.  These Media Boards can be used by developers to provide small- and medium-sized enterprise Computer Telephony (CT) applications that require high-performance voice and fax processing. Among the features and benefits of Dialogic® JCT Media Boards, are the following. They use Digital Signal Processor (DSP) voice processing technology, making them well-suited for server-based CT systems under Windows and Linux. They also provide a powerful platform for creating sophisticated Interactive Voice Response (IVR) applications for the small and medium-sized enterprise market segments. Their Caller ID support lets applications, such as IVR, receive calling party information via a telephone trunk line; Caller ID is supported for North America (CLASS protocol), the United Kingdom (CLI protocol), and in Japan (CLIP protocol).  Features such as fax and software-based speech recognition processing enable unified messaging applications.  They also provide Automatic Gain Control (AGC), so even a weak telephone signal can be recorded and replayed with clarity.

Diva Media Boards

The Dialogic Diva Media Boards and the Diva Software Products provide an extremely flexible platform for the implementation of communication solutions. The Diva platform offers many standard APIs (COM port, CAPI, TTY, WAN Miniport) and will work out of the box with most existing communication applications. For projects where the standard APIs are suited, the Diva SDK offers three Diva APIs that allow using different programming paradigms (languages and environments) including C or C#, .NET, and VB.Script. The freely downloadable Diva SDK offers more than 70 samples that are often used as boiler plates for the different applications.

Typical applications that have been implemented on the Diva platform include unified messaging, unified communications, IVR (DTMF and speech-enabled), contact center, conferencing server (including high-quality conferences up to 360 active speakers), basic voice, and CTI, call recording/tapping (call monitoring, HiZ (high impedance), network and protocol test equipment, M2M (machine to machine) communication, Point of Sales (POS), remote meter reading, Remote Access (RAS), and other telephony applications.

The Diva Software is supported under Windows and Linux operating systems. The Diva Media Boards are available in PCI and PCI Express. Depending on port density, the Diva boards are available in low-profile (LP), half-size/half-length (HS/HL) and full-size (FS) form factors.

CG Media Boards

Dialogic CG Media Boards and Software Products provide highly available, high-density platforms for developers of large-scale unified messaging, call center, network announcement, IVR, color ring-back tone, and VoIP solutions. CG Series Media Boards feature up to 16 software-selectable T1/E1 ports, as well as dual Ethernet interfaces that can be used either as two independent IP subnets or in an automatic fail-over mode that switches traffic to an alternate interface without interruption of in-progress calls.

HMP Interface Boards

Dialogic HMP Interface Boards enable all the flexibility of host-based media resources (scalable and licensed in single-unit increments) to mate with the network interface, providing developers and system integrators with a new level of configuration flexibility and cost efficiency. These boards provide the interfaces for digital and analog networks. This is a departure from traditional media span products that require onboard digital signal processors (DSPs) to provide media and audio transcoding resources, which creates fixed costs and often fixed or limited configurations of media to complement the network interface density.